Success Story
-EOR Solutions

Challenge

A Fortune 500 US company needed to launch a 6-person outbound call center for lead follow-up, after-sales tracking, and data collection. The client wanted to base the team in a lower-cost city outside Shanghai, but lacked a local legal entity. The project faced a tight deadline of one month and a mandate to cut operating costs by 30%.

​

ExpertinChina EOR Solution

​

• Identified a city with strong telecom infrastructure, lower employment costs, and ample bilingual talent.

• Acted as Employer of Record (EOR) for six new hires, drafting compliant labor contracts and managing payroll, tax, and social security contributions.

• Converted direct hiring needs into a simple service contract, eliminating the need to set up a subsidiary.

• Deployed on-the-ground recruitment support, screening over 100 candidates and providing a shortlist within 5 business days.

 

Outcome

The 6 agents were hired and operational within 30 days—50% faster than the client’s Shanghai benchmark—and the project saved 45 days of entity setup time. Overall employment costs were reduced by 30%, with full compliance and IP protection ensured. The call center launched on schedule, achieving 102% of its first-month target and delivering a 17% uplift in qualified sales leads.